Thank you for choosing HandPicked! We are an independent women's boutique with over 30 years of experience, dedicated to enhancing your style with unique, affordable treasures in a welcoming atmosphere.
Shopping Experience:
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Visit us at 270 Harbison Blvd, Columbia, SC or online at www.behandpicked.com.
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Follow us on social media at HandPicked, Inc. on facebook or beHandPickedboutique on instagram for updates.
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Our items are limited edition; act quickly if you see something you like.
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For custom options, contact us at customerservice@handpicked.net.
Order Processing & Shipping:
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Email customerservice@handpicked.net or call 803-252-2121 with questions.
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Regular, In-stock Orders process Monday to Friday, 9 a.m. to 5 p.m.In-store pickups require a 48-hour notice. However, if you need assistance sooner, feel free to call the store for help.
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Custom monogram and embroidery orders require additional processing and production time which may take longer; engraved jewelry items typically ship within 10 business days.
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You’ll receive a confirmation email and tracking info once shipped.
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Enjoy Free Shipping on orders over $100; international shipping is not available.
We hope you love your selections!
Returns for Exchange/Store Credit:
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Items can be returned for exchange or store credit (no refunds) if in original condition with tags.
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Store credits expire 90 days after issuance.
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Final sales include clearance, monograms, special orders, heavily discounted items, damaged products, worn items, and gift cards.
In-Store Return Policy:
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7-day return window for qualifying items with store credit or exchange.
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Extended exchange period for gifts during holidays.
Online Return Policy:
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Returns accepted within 10 days of delivery; shipping costs are the customer's responsibility.
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Final sales apply to clearance, final sale, promotional offers, monograms, damaged products, worn items, and gift cards.
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To initiate a return, email “RETURN” in the subject line and send items to the specified address. Confirmation will be provided once processed.
Gift Cards:
HandPicked gift cards can be purchased in-store or online and are valid for five years. To use a gift card online, create an account at www.behandpicked.com and contact customer service to transfer the balance. Store credits expire after 90 days, while gift cards issued before 2017 are valid until January 2023.
Gift Card Details
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Purchase: Available in-store and online.
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Usage: Present in-store; contact customer service for online balance transfers.
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Expiration: Valid for five years; inactivity fees may apply.
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Invalidity: Cards older than five years are invalid.
For inquiries, reach out to customerservice@handpicked.net.
Repairs:
HandPicked offers one free minor repair for jewelry purchased within 30 days due to normal wear and tear. After that period, we can assist with minor repairs and restringing for exclusive pieces at established repair fees. Repairs on non-HandPicked or damaged items are not available, but alternative solutions may be offered. To request a repair, email us with “REPAIR” in the subject, including a photo and description. We’ll provide an estimate. Repairs typically take 2-3 weeks, with expedited options available for a fee. For questions, contact us at customerservice@handpicked.net. Thank you for being part of the HandPicked family!
Thank you for being a part of the HandPicked family!